Company Profile

Welcome to Ofori's eksport & import

Ofori's eksport & import is a Denmark-based business committed to providing customers with a straightforward, reliable and transparent online shopping experience.

Our business is registered in Denmark under CVR number 34793824.

Through our online store at coasz.shop, we aim to make it easy for customers to browse products, place orders, receive clear delivery information and access customer support whenever assistance is needed.

Our Approach

We believe that a good online shopping experience should be built around:

  • Clear product information;

  • Transparent pricing;

  • Convenient payment options;

  • Reliable order processing;

  • Clear shipping and delivery information;

  • Fair return and refund procedures;

  • Respect for customer privacy; and

  • Accessible customer support.

We continuously work to keep our store information clear and our policies consistent so that customers understand what to expect before, during and after placing an order.

Our Customers

Our online store serves eligible customers in Europe, subject to product availability, delivery coverage and the options displayed during checkout.

Available shipping and payment methods may vary depending on:

  • Destination country;

  • Delivery location;

  • Product;

  • Order value;

  • Currency; and

  • Available delivery or payment providers.

The options shown during checkout are the options available for the relevant order.

Payments

For eligible orders, payment options may include:

PayPal
Cash on Delivery (COD)

Only payment methods displayed during checkout are available for a particular order.

Where PayPal is available and selected, payments are processed through PayPal's payment infrastructure.

Where Cash on Delivery is available and selected, eligible customers may pay when the parcel is delivered.

Please refer to our Payment Policy for complete information regarding available payment methods.

Shipping and Delivery

We currently provide delivery to eligible destinations throughout Europe.

Orders are generally processed within 1–2 business days, with estimated standard delivery taking approximately 5–7 business days after dispatch.

Delivery times are estimates and may vary depending on the destination, carrier and other circumstances.

Where shipment tracking is available, tracking information may be provided after the order has been dispatched.

Please refer to our Shipping and Delivery Policy for complete information.

Returns and Refunds

We offer a 30-day voluntary return policy for eligible products, subject to the conditions stated in our Return and Refund Policy.

Eligible consumers in the European Union and European Economic Area may also have a statutory 14-day right of withdrawal for qualifying distance purchases, subject to applicable exceptions.

Our voluntary return policy is intended to provide additional flexibility and does not replace or reduce mandatory consumer rights.

Please review our Return and Refund Policy for complete details.

Customer Support

Customer service is an important part of our online store.

You may contact us regarding:

  • Product questions;

  • Order information;

  • Payment enquiries;

  • Cash on Delivery;

  • Shipping and tracking;

  • Delivery problems;

  • Damaged or incorrect products;

  • Returns;

  • Exchanges;

  • Refunds; or

  • Privacy-related requests.

For assistance, please contact:

Email: support@coasz.shop

When contacting us about an existing order, please include your order number so that we can assist you more efficiently.

Privacy and Transparency

We respect the privacy of our customers and process personal information in accordance with our Privacy Policy and applicable data protection requirements.

We aim to provide clear information about:

  • How orders are processed;

  • How payments are handled;

  • How products are delivered;

  • How returns and refunds work; and

  • How customer information is used and protected.

Customers can review our Privacy Policy, Terms of Service, Return and Refund Policy, Shipping and Delivery Policy and Payment Policy for additional information.

Our Commitment

Our goal is to provide a practical and transparent shopping experience from the moment a customer visits our store until the order has been completed.

We aim to:

  • Provide clear and accurate store information;

  • Communicate important order information;

  • Process orders responsibly;

  • Work with appropriate payment and delivery providers;

  • Handle customer enquiries professionally;

  • Resolve legitimate delivery or product issues fairly; and

  • Respect applicable consumer rights.

Company Information

Company name: Ofori's eksport & import
CVR number: 34793824
Business form: Sole Proprietorship
Responsible person: Emmanuel Kwame Ofori
Business address: Gammel Roskildevej 3C
Postal code and city: 3650 Ølstykke
Country: Denmark
Email: support@coasz.shop
Website: coasz.shop